Facilitating millions of trips per day, Uber operates in more than 350 cities across 60 countries worldwide. At Uber, providing amazing support that establishes trust for riders and driver partners — our community — is a core feature of our product experience.
In August 2015 Uber opened their first Centre of Excellence outside of the United States, located in Limerick. The Centre is major hub of Uber’s support organisation, driving innovation, service excellence and supporting the community of millions of riders and tens of thousands of partner-drivers in more than 30 cities in across Europe, the Middle East and Africa.
IRC have been recruiting with Uber since June 2016, focusing of finding outstanding Community Support and Sales representatives.
We believe the right candidate finds unique and exciting ways to solve problems through exceptional support and communication, ensuring that problems are resolved promptly whilst developing trusting relationships within the Uber community.