Team Member - On Site

Team Member - On Site
  • €11.50 per Hour
    HOUR
  • Contract
  • Meath, Republic of Ireland NA Meath Meath 3Leinster NA
Job Ref: CM080622
Sector: Retail
Date Added: 24 June 2022

Responsibilities: Welcome Host:

  • Serve as the first point of contact and greet guests in a professional courteous manner upon arrival to the distillery.
  • Process tickets according to the confirmed tour experience.
  • Process payments for guest tour experiences.
  • Verify guest identification.
  • Direct guests and facilitate foot traffic.
  • Answer distillery phones and respond to guest inquiries.
  • Balance cash drawers, count/handle cash responsibly and accurately.
  • Resolve guest concerns and involve Homeplace Manager as necessary. ● Operate Ticketing System (Xola)

Story Teller:

  • Deliver 2-4, hour long walking tours of the distillery daily. Tours include a 45-minute tour followed by a 15-minute tasting experience.
  • Manage and lead groups of up to 15 guests through the Slane distillery.
  • Conduct public and private tours of the distillery.
  • Answer questions about Brown-Forman and Slane history while on tour.
  • Answer questions pertaining to the Slane production process.
  • Conduct tastings after the tour.

Retail Clerk:

  • Represent the Slane brand and Distillery by being knowledgeable of product.
  • Operate POS System (Lightspeed)
  • Perform opening and closing procedures for the retail shop.
  • Restock shelves throughout the day,or as needed.
  • Consistently manage to keep the shop's appearance and cleanliness to Slane's set standards.
  • Assist in Inventory stock counts.
  • Ensure all pricing and barcodes on the floor are accurate.
  • Ensure retail desk is fully stocked and organized with the proper operating needs including receipt paper, bags, boxes, and office supply needs.

Bar:

  • Assist in Bar Service, as needed.

Leadership/ Administration:

  • Ensures uniform application and consistency of Company policies and procedures and develops good employee relations.
  • Builds company image by collaborating with employees and customers, following and enforcing ethical business practices.

Safety / Quality / Environmental:

  • Ensure the Slane Homeplace is kept clean, tidy and free from hazards at all time.
  • Drive safety initiatives. Ensure that safe working conditions exist and that all programs and policies are effectively implemented and practiced.
  • Ensure compliance with BF quality policies, standards, and systems.

Requirements:

  • Education - High School Diploma
  • Minimum one year of experience in hospitality, retail or spirits/wine industry.
  • Flexible Schedule. While hours are typical during the day, must be flexible in availability to work weekends, holidays, and some evenings.
  • Ability to work in a fluid and fast-paced environment.
  • Physically capable to stand for long periods of time.
  • Ability to lift up to 50 lbs.

Guidant IRC is acting as an Employment Business in relation to this vacancy.

Irish Recruitment https://www.irishrecruitment.ie https://www.irishrecruitment.ie/-/media/irishrecruitment/logos/irc-logo-80px-height.png
24/07/2022 14:16:13
EUR 11.50 11.50 Hour
Contact Consultant:
Ciara Murphy

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