Title: Storehouse Assistant (Visitor Experience)
We are looking to recruit a team of hardworking and customer centric Storehouse Assistants to welcome and entertain Irish Brand Home visitors and ensure they receive courteous, friendly and professional assistance at all times in a safe environment.
Storehouse Assistants are the heart of our brand experiences. You will welcome, entertain, serve, delight and ensure the safety of every one of our visitors to our brand experiences. Armed with outstanding training, you will not just be an ambassador for our brands, but as Irelands most visited attraction, they represent the Irish hospitality we are known for around the world.
You will embrace our brands personality and culture, ensuring that all guests and visitors have a truly iconic experience. The role is very dynamic from welcoming and greeting guests, bringing the brand to life for our guests, giving guided tours and offering a bespoke sales experience dependent on what the customer is looking for.
As a Storehouse Assistant you will be responsible for the delivery of key Interact and Engage activities. You'll tutor visitors in the art of tasting and pouring Guinness; will deliver visitor orientation and other interactive showcase experiences as required. In order to do this you will be confident at presenting interactive experiences to make it engaging for our guests. You will act as a Guinness ambassador during guided tours with media/ VIP's/ tour operators/ language schools/ Diageo representatives.
This really is the dream position for someone who is a customer service enthusiast, with a key focus on the drinks culture, customer service and providing a special experience for all. To be successful, you'll have a real passion for our craft, our character and our products and you'll be guided by a customer-first approach.
Guidant IRC is acting as an Employment Business in relation to this vacancy.
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