French Speaker: Phone Customer Service

Job Ref: JL0710197
Sector: Industrial & Logistics
Job Type: Temporary
Date Added: 07 October 2019
  • Shannon, Clare, Republic of Ireland Shannon Clare 4Munster v94hf6t
  • €21,000 - €25,000 per Annum
    ANNUM
  • Jean Langford
  • 00353 1 6610644
Irish Recruitment https://www.irishrecruitment.ie https://www.irishrecruitment.ie/-/media/irishrecruitment/logos/irc-logo-80px-height.png

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We are looking for enthusiastic French speakers who have previous call centre experience, who can deliver excellent customer service.

Responsibilities:

  • Take orders by fax, phone, post, email and input to the company's order entry system.
  • Provide customers with prices as per the company's order entry system.
  • Communicate emergency orders/requests to various manufacturing plants.
  • Liaise with Distribution Support Teams in relation to shipments, shipping paperwork, and any special requirements in relation to shipments as requested by the distributor.
  • Supply customers with product status information.
  • Process information and deal with follow-up queries on returns and complaints.

Qualifications/Requirements

  • Fluent French
  • Excellent telephone manner and interpersonal skills.
  • Excellent data entry skills with good attention to detail and accuracy.
  • Proven working knowledge of Microsoft
  • Good written and spoken English language skills
  • Previous experience working within a similar role / environment advantageous
  • Relevant third level qualification advantageous

If you think you are suitable for this role please call Jean Langford in Irish Recruitment Consultants on 061313744, or send your CV to Jean.Langford@Irishrecruitment.ie.

IRC is acting as an Employment Agency in relation to this vacancy

IRC is acting as an Employment Agency in relation to this vacancy.

Irish Recruitment
06/11/2019 10:46:45
EUR 21000 21000