We are looking for enthusiastic French speakers who have previous call centre experience, who can deliver excellent customer service.
- Take orders by fax, phone, post, email and input to the company's order entry system.
- Provide customers with prices as per the company's order entry system.
- Communicate emergency orders/requests to various manufacturing plants.
- Liaise with Distribution Support Teams in relation to shipments, shipping paperwork, and any special requirements in relation to shipments as requested by the distributor.
- Supply customers with product status information.
- Process information and deal with follow-up queries on returns and complaints.
- Fluent French
- Excellent telephone manner and interpersonal skills.
- Excellent data entry skills with good attention to detail and accuracy.
- Proven working knowledge of Microsoft
- Good written and spoken English language skills
- Previous experience working within a similar role / environment advantageous
- Relevant third level qualification advantageous
If you think you are suitable for this role please call Jean Langford in Irish Recruitment Consultants on 061313744, or send your CV to Jean.Langford@Irishrecruitment.ie.
IRC is acting as an Employment Agency in relation to this vacancy
IRC is acting as an Employment Agency in relation to this vacancy.