Call Centre Customer Care : Shannon

Job Ref: JL1007197
Sector: Customer Services & Call Centre
Job Type: Contract
Date Added: 10 July 2019
  • Shannon, Clare, Republic of Ireland Shannon Clare 4Munster V94 WC7H
  • €25,500 - €29,500 per Annum
  • Jean Langford
  • 00353 1 6610644
Irish Recruitment

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Work in a fast-paced and supportive environment, with the opportunity to further develop in your career.

Role : Customer Service Relationship Manager (Dealing with corporate clients in relation to their mortgage repayments)

Pay : €25,500 / €29.500 (APAs = higher paygrade, exams paid for by employer to ensure increase in pay)

Location : Shannon

Benefits : Futher Education Scheme, Laya Healthcare, Parking, 6% Bonus

Contract : 23 Month Contract (potential for extension of contract)

Role Deliverables:

  • Outbound and inbound calls
  • Relationship building with business clients
  • Strategy development for repayments on mortgages and loans
  • Delivery of excellent customer service
  • Daily/Weekly/Monthly reporting and auditing

Skills and Experience:

  • Clear correspondence and strong negotiation skills
  • Third level education
  • 1 - 2 years experience in a call centre
  • Organisational skills

* Please note you must have experience in customer service over the phone.

IRC is acting as an Employment Agency in relation to this vacancy.

IRC is acting as an Employment Business in relation to this vacancy.

Irish Recruitment
09/08/2019 08:32:37
EUR 25500 25500