Retail & Admissions Assistant

About:

Retail & Admissions Assistant

• Start day: beginning August
• Duration contract: 6 months
• 30-36 hours per week
• Rate of Pay- €13.08/HR

Guinness Storehouse is Ireland's No. 1 visitor attraction and has a key role to play in the Diageo Home Brands agenda. It is Home to the Guinness visitor experience, which includes Retail, restaurant and bar facilities, corporate training and event facilities, Open Gate Brewery, Roe & Co., company archives and Diageo's alcohol responsibility zone.

Purpose of the role:

It is our intent to recruit a multi-skilled staff member to operate successfully in a Back of House Store. Store Assistants will work across all areas of the retail stores and have a wide range of responsibilities including customer service, checking off deliveries, stocktaking, picking & packing lists, and housekeeping amongst others. The Stores are open 7 days a week, so flexibility is required.

Retail Operations:

• Ensure that the Guinness Storehouse Retail Store receive courteous, friendly and professional assistance at all times.
• Anticipate Retail needs · Seek and strive for excellence in all aspects of the role
• Ensure Standards of Performance are followed at all times · Maintain work area to agreed standards.
• Assist in security procedures in liaison with Security Team.
• Update in house systems
• Attend all training and commit to Storehouse policies and procedures
• Ensure all deliveries are checked off correctly
• Adhere to Health & Safety regulations
• Stock replenishment
• Risk mitigation and security of stores.
• Run company reports

Capabilities:

Find Solutions

• Is imaginative in problem solving.
• Uses initiative to excel in provision of customer service and task work.

Be Authentic:

• Operates with energy and passion that is contagious
• Able to take the leading role and complete tasks

Consistently Delivering Great Performance

• A strong team player.
• Prioritises time and workload
• Excellent attention to detail

Managing People for Success

• Uses effective judgement to assess situations to determine most appropriate and effective course of action
• Lead by example

Qualifications:

• At least 12 months experience in a busy retail environment where you executed superior
• Working in a fast pace environment
• Customer Service skills · IT skills - Office 365- Excel, Word, Outlook.

To be a success you will need to show the following:

• High professional standards
• Attention to detail
• Outgoing & Confident
• Good personal appearance
• Proactive
• Excellent communication skills
• Flexible and willing to work in different areas of Storehouse if required.
• Interested in "People"
• Willing to respond to change
• Excellent team player
• Vigilant and attentive
• Self-motivated and able to motivate others
• Be enthusiastic and energetic in the delivery of excellent customer experiences

Guidant IRC is acting as an Employment Business in relation to this vacancy.