Document Delivery Information Specialist

Document Delivery Information Specialist
  • €40,000 - €41,000 per Annum
  • Contract
  • Dublin, Republic of Ireland Dublin Dublin 1Dublin
Job Ref: NM0072
Sector: Office & Secretarial
Date Added: 28 February 2023

IRC Recruitment is hiring on behalf of a client for the role of a Document Delivery Information Specialist within the pharmaceutical industry based in Dublin.

Location: Dublin (hybrid)

Start date: ASAP

Duration of contract: 6 months

Pay Rate: €29 per hour

Librarian- Document Delivery specialist.


  • Provide a timely and efficient document delivery service
  • Review and mediate copyright permission orders to ensure compliance with applicable laws
  • Carry out basic database searches to verify bibliographic citations
  • Get the subscribed material online and ensure that they are accessible. Escalate access issues and

broken links.

  • Obtain material not held in collection selecting the best possible option.
  • Follow-up with provider for the timely supply of the publications.
  • Document work processes. Clearly communicate progress and results with peers and customers


  • Services turnaround time (Timeliness)
  • Error free services (Accuracy)
  • Customer satisfaction score, based on regular customer satisfaction survey

Skill requirements

  • 1-3 years of relevant librarian experience.
  • Experience with interlibrary loan / document delivery including verification of bibliographic citations

and lo-cation of items required.

  • Experience practicing intellectual property law required, specifically in the areas of copyright and

licensing desired.

  • Proven experience in customer service, preferably in a library environment.
  • Broad knowledge of healthcare online tools and e-resources (database, e-journals, etc.)
  • Attention to detail with the ability to complete a large volume of work quickly and independently.
  • Verbal & Written Communication skills
  • Strong customer service focus
  • Team player adept at working in multi-cultural settings, with an appreciation of differences in business

and social cultures.

  • Problem Solving
  • Ability to work under time pressure


  • Degree in Library and Information Science (B.L.I.Sc),

Guidant IRC is acting as an Employment Business in relation to this vacancy.

Irish Recruitment
30/03/2023 12:20:16
EUR 40000 41000 Annum
Contact Consultant:
Nikola Malikova

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