Internal Sales and Account Manager

IRC Recruitment is hiring on behalf of a client for the role of an Internal Sales and Account Manager based in Dublin 24.

Location: Dublin 24

Contract type: FTC Permanent

Onsite 5 days, can do wfh on Friday

Salary: 35k/annum

• Lead internal point of contact for our customers.
• Build and maintain strong, long-lasting customer relationships.
• Aim to maintain and grow the sales through identifying customer experience improvement and target areas. Includes discount approvals.
• Attend monthly Internal/External company Sales meetings.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Increase and maintain awareness of local market conditions and feedback on competitor activity in the area.
• Grow the core business in the managed accounts.

Liaise with Business Development Team: -

• Update with relevant information relating to customers on their area.
• Work together to win opportunities.

Offer Product Support to Customers: -

• Understand and navigate catalogue.
• Understand the main product groups & their areas of use.
• Promote all products.
• Upsell accessories.

Update C4C system (CRM)

• Log details of all calls.
• Add contacts to customer accounts.
• Update contacts with fields of interest. (Products discussed).
• Attach any useful documents to the customer's account.
• Include details of any high value / quantity orders that have been received.
• Manage sales opportunities to feed the company sales pipeline.

Requirements for Role:

• 3+ years experience in sales
• Management experience desired
• Strong verbal and written communication skills
• Experience in delivering customer focused solutions to customer needs to deliver customer centric approach.
• Proven ability to juggle multiple account management projects at a time, while maintaining attention to detail.
• Support at trade events

Your Profile The successful Account Manager must be self-motivated, and a customer experience driven individual, with proven sales experience. A proven self-starter with the confidence in ability to deal with customer feedback.

Guidant IRC is acting as an Employment Agency in relation to this vacancy.