IT Vendor Manager

Global Insurance company in Dublin City Centre looking to hire an IT Vendor Manager on a permanent basis.

Hybrid

Salary = 80,000-85,000 per annum plus pension, healthcare, bonus and other benefits.

Please be advised this position is available only to Irish, EU, UK or stamp 1G/Stamp 4 holding citizens currently residing in Ireland. No sponsorship.

Responsibilities:

• Manage IT vendors in line with the IT Supplier Management Policy to ensure all stages of the vendor lifecycle are actively integrated.
• Complete all vendor management tasks for all vendors; assist with contract development, identify and measure performance metrics against SLAs etc.
• Manage all incidents and issues, drive problem management to identify and remove root cause to prevent re-occurrence.
• Enhance the IT Risk Management Framework by applying best industry practice.
• Where specific day-to-day vendor operations are managed by other internal resources, ensure that vendor management is conducted in line with the IT Supplier Management Policy.
• Lead the implementation of a centralised tool to streamline vendor management practices across our vendor management, legal, finance, compliance and risk teams.

Any other ad hoc duties when required.

The ideal candidate:

• Excellent communication skills - able to communicate effectively with colleagues at all levels
• Previous experience liaising with and managing external IT vendors
• Understanding of regulatory requirements governing outsourcing
• Strong understanding of IT Vendor Management and IT Governance best practice
• Strong, proven negotiation skills and ability to influence others particularly when working with external vendors
• Continually seeking to improve work processes in line with best practice
• Proven track record in striving for continuous improvement and driving efficiencies, whilst maintaining high levels of customer satisfaction
• Ability to prioritise tasks, meet deadlines and deal with changing priorities
• Well organised and self-motivated
• Excellent attention to detail
• Ambition to exceed expectations
• Desirable but not essential for the role:
  • Experience of working in the insurance sector, preferably in a cross-border business environment

Experience in working in a multilingual, multicultural environment

Guidant IRC is acting as an Employment Agency in relation to this vacancy.