Customer Service - Collections

Job Ref: SK08CSC
Sector: Accountancy & Finance
Job Type: Contract
Date Added: 13 June 2019
  • Shannon, Clare, Republic of Ireland Shannon Clare 4Munster 061
  • €25,500 - €29,500 per Annum
  • Sharon Kiely
  • 061 462 435
Irish Recruitment

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Irish Recruitment Consultants are looking for Collections Customer Service Agents to work within the financial sector of a large multinational firm.

The ideal candidate would be an individual that has a strong financial background while also coming from a very strong customer service background.

Location: Shannon

Your role would involve:

  • Portfolio and/or credit management
  • Overall management and responsibility for a dedicated list of customers/clients
  • Negotiating with customers/clients
  • Developing work strategies and/or loan restructuring options for each account
  • Organising and attending face-to-face meetings with borrowers and their representatives
  • Dealing with service queries

Skills & Experience:

  • Collections experience an advantage
  • Call centre / Customer service experience essential
  • QFA or APA in housing loans an advantage
  • Ability to work to designated individual and team targets essential


  • Financial degree and/or working background
  • Customer service experience - call centre based


  • Generous defined contribution pension scheme
  • Robust further education scheme
  • LAYA Healthcare
  • Free parking
  • Bonus scheme

If interested please send your CV to

IRC is acting as an Employment Business in relation to this vacancy.

Irish Recruitment
13/07/2019 10:12:00
EUR 25500 25500