Supervisor / Team Leader

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Job Purpose

Together with the Manager, you will manage the day to day business for your customers on site including personnel, relationship management, new business acquisition for optimal level effectiveness, efficiency and service quality at all times.

Principal Accountabilities

  • Strategy & Planning
  • Relationship Management
  • Process & Procedure Management
  • Communication & Time Management
  • Product Knowledge
  • Training, Monitoring, Coaching
  • Personnel Management
  • Escalation Management
  • Other

Knowledge, Skills and Experience


  • 3-5 year's proven People Management experience
  • 3-5 year's experience of a fast paced service environment
  • 1-2 years working in a Logistics environment desirable
  • Strong and proven developing & coaching skills
  • Demonstrable knowledge of setting and achieving group/individual targets
  • Strong understanding of reporting tools and techniques
  • Strong PC skills
  • Ability to operate and communicate in a structured manner
  • Ability to learn, take instruction and communicate feedback
  • Excellent written and oral communication skills


  • Proven analytical skills
  • Strong Interpersonal skills
  • Passion to provide excellent customer service
  • Strong problem solving capability
  • Desire to get the job done
  • Strong negotiation and influencing skills
  • Strong people motivator
  • Proven Self starter
  • Right first time philosophy
  • Stress resistant
  • Flexible

IRC is acting as an Employment Agency in relation to this vacancy.

Irish Recruitment
22/12/2019 13:43:03
EUR 25000 25000