Team Leader

Job Ref: SK08TL
Sector: Accountancy & Finance
Job Type: Contract
Date Added: 09 May 2019
  • Shannon, Clare, Republic of Ireland Shannon Clare 4Munster 061
  • €40,000 - €45,000 per Annum
  • Sharon Kiely
  • 061 462 435
Irish Recruitment

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Guidant IRC are looking for a Team Leader for one of our leading clients

Location: Shannon

Key Responsibilities:

  • Motivate Operations Agents to achieve all performance objective
  • Lead team to consistently delivers required levels of service
  • Ensure all tasks are conducted in a manner compliant with all policies, procedures and legislative requirements
  • Understand fully the key drivers for the business
  • Provide feedback and guidance to ensure the operations agents achieve the necessary work standards
  • Appraise, coach and develop team members
  • Create and maintain a positive culture within the team
  • Plan and schedule appropriate staff cover to ensure service levels are met or exceeded
  • Manage any HR issues as appropriate in accordance with company guidelines
  • Provide necessary feedback/input to the business to ensure all levels are appropriately briefed on business-critical issues
  • Proactively management change to ensure the delivery of all company requirements
  • Deliver key projects
  • Lead and chair customer meetings

Skills & Experience:

  • Accredited Product Adviser
  • Previous experience in a dynamic and fast paced environment
  • Experience in an analytical environment
  • Excellent communications, coaching and presentation skills
  • Excellent literacy skills
  • Experience in a similar role

If interested please send your CV to Sharon today at

IRC is acting as an Employment Business in relation to this vacancy.

Irish Recruitment
08/06/2019 15:51:19
EUR 40000 40000