Responsibilities:Provide advice and information to customers by various methods (Phone /Email /Chat etc.)Use the systems provided as they are intended and log customer interaction...
Technical Support Executives required for a busy call centre in Limerick.
General duties include:
- Dealing with new and existing customers over the phone.
- Provide advice, information and assistance on products and services.
- Make sure all calls are answered promptly and professionally.
- Work hard to achieve KPI's in all areas.
- Research information for customers using required resources.
- Troubleshooting issues over the phone.
If interested please email CV to Sharon - firstname.lastname@example.org
IRC is acting as an Employment Agency in relation to this vacancy.