Multilingual Customer Service

Job Ref: SK7MCS
Sector: Customer Services & Call Centre
Job Type: Temporary
Date Added: 01 May 2018
  • Limerick, Republic of Ireland
  • €22,000 - €23,000 per Annum
  • Sharon Kiely
  • 061 462 435

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**Multilingual Customer Service Agents Required**

These roles are based in (1) Limerick and (2) Shannon, Co.Clare.

Key Responsibilities:

  • Customer Service - provide e-mail and phone support to customers to the required standard which ensures a good balance between productivity and quality
  • Support customers directly on the ground
  • Ability to liaise with other departments as necessary to get the job done
  • Identify process improvement opportunities and raise through the appropriate forum
  • Any other tasks as required

Skills and Attributes:

  • Team player
  • Takes ownership
  • Organised and reliable with attention to detail
  • Excellent multi-tasking skills
  • Work well under pressure
  • Hungry to take on responsibility and a willingness to do whatever it takes to get the job done
  • Outstanding written and oral communication in all the desired languages
  • A sense of humour and positive, "make-it-work" attitude
  • Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools
  • Fluency in English and 1 other language e.g. French, German, Italian, Spanish, Portuguese, Dutch and Polish

Experience & working hours:

  • 1 - 2 years of professional experience
  • You will be working a 40 hour week

IRC is acting as an Employment Agency in relation to this vacancy.

Irish Recruitment
31/05/2018 11:37:40
EUR 22000 22000.