Multilingual Customer Service

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**Multilingual Customer Service Agents Required**

These roles are based in:

  • Shannon, Co.Clare
  • Limerick

Key Responsibilities:

  • Customer Service - provide e-mail and phone support to customers to the required standard which ensures a good balance between productivity and quality
  • Support customers directly on the ground
  • Ability to liaise with other departments as necessary to get the job done
  • Identify process improvement opportunities and raise through the appropriate forum
  • Any other tasks as required

Skills and Attributes:

  • Team player
  • Takes ownership
  • Organised and reliable with attention to detail
  • Excellent multi-tasking skills
  • Work well under pressure
  • Hungry to take on responsibility and a willingness to do whatever it takes to get the job done
  • Outstanding written and oral communication in all the desired languages
  • A sense of humour and positive, "make-it-work" attitude
  • Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools
  • Fluency in English and 1 other language

Languages

  • Italian
  • French
  • German
  • Dutch

Experience & working hours:

  • 1 - 2 years of professional experience
  • You will be working a 40 hour week

IRC is acting as an Employment Agency in relation to this vacancy.

Irish Recruitment
27/10/2018 14:29:44
EUR 22000 22000.